iPhone Duo owners report cracks in Apple’s first foldable handset
News Source
•Mon, 26 Oct 2026 19:15:37 GMT
📰 What Happened
Some owners of Apple's first folding phone, the iPhone Duo, say the screen has cracked. Reports appeared on Reddit and other social sites after the handset went on sale worldwide on Friday.
Apple said a "small number" of units have a fault in the inner display. It told buyers with the problem to contact AppleCare for a replacement. The phone starts at $1,999 in the US, or £1,499 in the UK.
One buyer in Australia said the screen broke within six hours. They felt something near the hinge, heard a crack, then saw a bright white strip across half the screen.
🔍 The Backstory
Apple waited a long time before making a folding phone. Samsung, Huawei and others have sold folding handsets for years while Apple stayed with flat screens. The Duo is its first attempt, and its biggest launch under new boss John Ternus.
Folding phones are hard to build. The screen bends thousands of times, and the hinge must keep dust out. Samsung's first Galaxy Fold in 2019 had screen failures that forced a delay.
Analysts say it is too early to call this a design fault. IDC's Francisco Jeronimo said such problems are common at launch, and what counts is how fast a company responds.
🎯 Why It Matters
A $2,000 phone is a huge purchase for most people. Buyers should know they can get a free replacement, and that first versions often have early faults.
Some owners of Apple's first folding phone, the iPhone Duo, say the screen has cracked. Reports appeared on Reddit and other social sites after the handset went on sale worldwide on Friday.
Apple said a "small number" of units have a fault in the inner display. It told buyers with the problem to contact AppleCare for a replacement. The phone starts at $1,999 in the US, or £1,499 in the UK.
One buyer in Australia said the screen broke within six hours. They felt something near the hinge, heard a crack, then saw a bright white strip across half the screen.
Apple waited a long time before making a folding phone. Samsung, Huawei and others have sold folding handsets for years while Apple stayed with flat screens. The Duo is its first attempt, and its biggest launch under new boss John Ternus.
Folding phones are hard to build. The screen bends thousands of times, and the hinge must keep dust out. Samsung's first Galaxy Fold in 2019 had screen failures that forced a delay.
Analysts say it is too early to call this a design fault. IDC's Francisco Jeronimo said such problems are common at launch, and what counts is how fast a company responds.
A $2,000 phone is a huge purchase for most people. Buyers should know they can get a free replacement, and that first versions often have early faults.